Business Requirement: Online web stores try to emulate real life stores. So Images play a vital role in attracting and inducing customers. Images from different angles of a product help customers to visually evaluate it. Companies with online stores having SAP Business one as their ERP system often face the challenge of managing images between the two systems. eCommerce platforms by default support multiple images for a product, but back office ERP systems do not support the same since they are meant for managing offline sales.SAP B1 ERP redefines enterprise resource planning – delivering role-based access to crucial data, applications, and analytical tools. With SAP B1 ERP, you can efficiently deal with business challenges in the areas like finance, human capital and operations.
So, the challenges faced in complying with the business requirements are-
- The back office ERP system supporting multiple images in case the product management is controlled from the back office system.
- Item Image Updates in one platform (eCommerce/ERP) should reflect in the other platform
Solution:
APPSeCONNECT, an integration platform connecting Magento eCommerce with SAP B1 ERP system addressed this business requirement in the following ways-
- Introduction of Web Item Master Data Add-On Screen in SAP Business One. Using this screen, multiple images can be added as well as managed against an Item
- Back Office user can time to time perform updates and can introduce new images against an Item within SAP B1 ERP system, which will update the web storefront images
- On the other hand, Magento Admin also has the capability to update/add/delete Item Images, which will update the ERP Item Images as well
