B2B eCommerce Solution: 13 Key Features to Look For



B2B eCommerce has become one of the largest growing markets in recent history. Businesses around the world are quickly adopting the B2B module of business for their organizations in order to scale and cater to the growing eCommerce needs. With B2B being one of the most lucrative forms of business in this digital age, it makes sense that more and more businesses are trying to get into this market. While there are many platforms in the market that offer multiple features for B2B, each eCommerce solution is still extending its capabilities to provide better B2B functionalities and help organizations take advantage of a more robust experience. With the growing investments in the B2B eCommerce industry, more innovative and complete solutions are starting to pave the way for the market.

As we know, the B2B industry is a vast arena and solutions that cater to help organizations need to have certain set features and functionalities that facilitate growth for B2B merchants, distributors, manufacturers, wholesalers, etc. It is these features that solve the unique requirements of B2B and establish the credibility of the platform, hence ensuring quality. Below are some of the top-sorted features of a B2B eCommerce solution that manufacturers and distributors need!

B2B eCommerce Solution: 13 Key Features to Look For

1. How to set up B2B Customer Management | INSYNC Commerce

Manage your B2B customers and all their details seamlessly with INSYNC Commerce B2B Customer Management. Allow wholesalers, distributors and B2C customers to gain dedicated experience through the INSYNC Commerce platform. In this video, we have focussed on wholesaler and distributor customer management.

2. How to set up Sales Rep Operations | INSYNC Commerce

Sales Reps are an important part of the merchant’s success when it comes to B2B eCommerce operations. These Sales Reps help the organizations by managing their customers, their order details and other related operations. With INSYNC Commerce, merchants can now easily create, assign and manage Sales Reps and establish a smooth ordering processing system.

3. How to set up Customer Specific Pricing in B2B eCommerce | INSYNC Commerce

Setting up Customer-specific Pricing in B2B eCommerce is a commonly demanded feature. This enablement of Pricelists in B2B eCommerce helps merchants segment their customers better and offer products at the desired prices. Through INSYNC Commerce, merchants can easily create multiple pricelists, assign specific products to these pricelists and assign the pricelists for segmented customer groups at one go.

4. How to set up Customer Specific Tier Price for Bulk Quantity Discount in B2B eCommerce | INSYNC Commerce

Tier Pricing is a pricing rule in B2B eCommerce that follows the notion of volume discounts. B2B merchants use tier pricing to offer special discounts when buying bulk quantities of products. With INSYNC Commerce, B2B merchants can easily create tier pricing, assign specific products to these tier prices and assign the tier prices to segmented customer groups at one go.

5. How to set up Special Price Rule to Support Period Discount in B2B eCommerce | INSYNC Commerce

Special Price is a unique feature of B2B eCommerce where the merchant allows specific period discounts or special discounts during special occasions for the customers. In this video, we will show how the Special Price feature can be easily achieved through INSYNC Commerce.

6. How to set up Customer Specific Discount on Product Category in B2B eCommerce | INSYNC Commerce

Allowing discounts on special product categories to specific customers is highly demanded in B2B operations. This feature allows the merchants to offer short-period special discounts to specified customers on selected product categories. With INSYNC Commerce, merchants can easily create customer-specific category discounts, assign products to the rule and assign B2B customers to the products.

7. How to set up Pricing & Discount Rule Priority in B2B eCommerce | INSYNC Commerce

Pricing and discounts are some of the most important aspects of a B2B business. These price and discount rules help the merchants in visualizing the company’s revenue structure and offer insight as to how the business should grow. With INSYNC Commerce, B2B merchants can quickly create and assign multiple price rules and discount rules, set rule priority settings and witness the application of price rules on priority.

8. How to set up Category Visibility based on Customer Segmentation in B2B eCommerce | INSYNC Commerce

Category-wise visibility based on customer segmentation is crucial in B2B eCommerce. This allows the merchants to show specific products/items to defined and selected customers or customer groups. Thorugh INSYNC Commerce, merchants can provide unique shopping experiences to each customer.

9. How to set up Customer Specific Additional Discount During Checkout in B2B eCommerce | INSYNC Commerce

Allowing additional discounts at the time of checkout to very specific customers is an important way of maintaining customer relations in B2B eCommerce. Through INSYNC Commerce, merchants can now easily allocate customer-specific additional discounts and offer an unparalleled experience. Check out the video to know more!

10. How to set up B2B Customer Self Service through Order Approval in B2B eCommerce | INSYNC Commerce

Order Approval is a crucial part of the self-service feature for B2B customers. Enable the self-service feature of B2B eCommerce with Order Approval through the INSYNC Commerce platform. This will allow the merchants to set up self-service features to their liking and let the customers do as much as possible.

11. How to set up Ideal Payment Options During Checkout for B2B eCommerce-INSYNC Commerce

Setting up reliable payment methods in B2B eCommerce is very important. While the payment options are very different here, with credit playing a major role, it immensely helps the B2B merchant succeed with his business. With INSYNC Commerce, B2B owners can quickly set up various payment methods and assign each to its correct unit.

12. How to set up Quotation and Negotiation Process in B2B eCommerce-INSYNC Commerce

Quotation and Negotiations are critical aspects for maintaining a business in B2B eCommerce. Being a part of the core sales and purchase cycles, these form the base of the entire business journey. With INSYNC Commerce, B2B merchants can easily set up and assign Quotations and Negotiations and help their business grow.

13. How to set up Quick Order for Large Enterprises in B2B eCommerce-INSYNC Commerce

Quick Order is a highly demanded feature in B2B eCommerce. This feature not only offers convenience to the buyers and helps increase their interest in the business but also ensures loyalty over time. With INSYNC Commerce, B2B merchants can now provide robust quick ordering features to their customers and improve their shopping experience.

With the robust solution, users will not only achieve a B2B-capable eCommerce platform but also streamline all their other business processes to enable an omnichannel commerce experience.

Get started with your B2B eCommerce store and gain a competitive edge in the market! Also, connect all your business applications under one single platform to automate the business process!


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