Marketplace is now a days an essential sales channel for the Retail Businesses. It allows merchants to plan and sell surplus products/stocks through popular Marketplace platforms and earn additional revenue.
eBay is the leading marketplace across the globe. With localized business in more than 30 Countries and millions of Active Buyers, undoubtedly eBay is an excellent revenue generation tool for the eRetail Merchants. But when we think on ‘Let’s start selling on eBay’ the biggest obstacle is to efficiently control the eBay seller account Product Listing, Order Processing, Shipment Updates, etc. , specifically when most Merchants are using Back Office ERP systems for their operations such as SAP Business One. Manual Data Entry back & forth between eBay and SAP B1 is possible, but not logical when you know you will encounter Data Duplication & Error, Huge Resource Cost & Operational Inefficiency.
APPSeCONNECT- eBay & SAP Business One Integration is a perfect tool to comply with this requirement. With APPSeCONNECT, customer and sales order information is automatically entered into the back-office ERP financial system from the eBay Stores Webstore. In turn, product information, stock updates, order status & shipment updates are automatically entered into the eBay Stores Webstore to provide eBay Buyers with essential and up-to-date information.
APPSeCONNECT – Hybrid Approach in Integration
APPSeCONNECT follows a Hybrid Approach for Integration. The Connector Control Panel resides in the Cloud, Merchant will have the full capability to configure/change configuration of the Integration Points all through their web account in the Cloud Section. APPSeCONNECT Integration Agent will be downloaded and installed in your SAP Server with the Configuration settings defined in the cloud. Data Exchange between eBay and SAP B1 will happen directly and in real time through the Agent and the transactional data will not be stored in APPSeCONNECT, so it avoids any intermediate delay and transactional data security concern.
Standard Integration Points
Customer Sync – (eBay to SAP B1)
- eBay Customer Information will sync from eBay to SAP B1 in B.P Master Data along with the Order Information
- Only the Customers purchasing from corresponding seller account Product List will be added to SAP B1
Order Sync- (eBay to SAP B1)
- Sync of eBay Orders to SAP B1 as Sales Order
- Accurate Tax, Shipping Charges, Discounts of Discount Coupons, Bidding Prices shown as discount, in SAP B1 Sales Order to provide accurate Order Total
Item Sync
- Sync of ERP Finished Goods/Surplus Products/Surplus Stock to eBay
- ERP Item Groups will be mapped with eBay Product Categories
- Product Listing in eBay based on Fixed Price Method
Stock Sync
- ERP Stock Updates will update eBay Product Inventory
- Ability to choose one or multiple warehouse’s quantity to be synced to Marketplace
- Ability to choose any combination of InStock-Committed+Ordered identifiers for your eBay Product Inventory
Shipment Sync
- ERP Deliveries will be synced back to eBay and will be added as a Shipment Information
- Order Status Update in eBay and Customer Notification regarding the shipment update from eBay based on Delivery in SAP B1
Benefits from APPSeCONNECT-eBay and SAP Business One Integration
- Be Competitive, quick and accurate response against Customer Transaction
- Saves Effort and eliminates errors of Manual Data Entry between two systems
- Real time updates of Item Information & Stock to eBay, avoid ‘Out of Stock’
- Ensure Customer Satisfaction by improving their Shopping Experience
- Increase your Productivity, Data Accuracy and Business Efficiency
